Part 1: Delivery of Digital Services 

This section applies to all registrations for our live online classes and recorded lessons.

• Service Delivery Method: Our services are delivered digitally. Upon successful registration and payment for a class on our Website, you will receive an automated confirmation email.

• What You Will Receive: This confirmation email is your proof of purchase and contains all the necessary information to access the service, including:

  • The name and topic of the class.

  • The scheduled date and time.

  • A unique and secure Zoom link to join the live session.

  • A summary of your payment.

• Delivery Timeline: The delivery of this confirmation email is instantaneous and will be sent to the email address you provided during registration.

• Failed Delivery: If you do not receive the confirmation email within 1 hour of your purchase, please take the following steps:

  1. Check your Spam, Junk, or Promotions folder in your email client.

  2. Ensure you entered the correct email address during registration.

  3. If you still cannot find the email, please contact us with your name and order details, and we will resend the information promptly.

It is your responsibility to ensure you have the necessary Zoom software and a stable internet connection to access the delivered service at the scheduled time.

Part 2: Shipping of Physical Goods (e.g., Study Materials)

This section applies only in the specific circumstances where you have purchased a class or product that explicitly includes physical study materials (e.g., printed workbooks, notes, or reference books) to be sent to your address.

• Processing Time: For orders that include physical goods, please allow 2-4 business days for us to process your order and prepare it for shipment.

• Shipping Partner & Timeline: We partner with reputable courier services in India (e.g., Delhivery, Blue Dart, India Post) to ship physical materials.

  • Once shipped, delivery typically takes 3-10 business days, depending on your location within India.

  • Please note that these timelines are estimates and may vary due to holidays, weekends, or unforeseen logistical delays on the part of the courier.

• Shipping Costs: Shipping and handling charges, if any, will be clearly specified during the checkout process before you make your payment. We will cover the shipping costs for certain promotional offers or products, and this will be explicitly mentioned on the product page.

• Shipping Area: we ship worldwide, but it ,ight vary depending on the region and connectivity.

• Tracking Information: Once your materials have been dispatched, you will receive a shipping confirmation email containing the courier’s name and a tracking number. You can use this number to track the status of your shipment on the courier partner’s website.

• Damaged or Lost Goods: We take utmost care in packaging our materials. However, in the rare event that your order arrives damaged or is lost in transit, please contact us within 48 hours of receiving the item or noticing the delivery issue. We will work with you to resolve the problem, which may include sending a replacement.

Contact Us

For any questions or clarification regarding our Shipping and Delivery Policy, please do not hesitate to contact us.